The information contained herein sets forth your rights and obligations with respect to the transaction(s) contemplated for hereby. These terms require the use of arbitration (on an individual basis only; i.e., case consolidations and class-actions are not permitted) in order to resolve disputes. Please review this document in its entirety before entering into any transaction hereunder in order to confirm your acceptance hereof. You may not order or obtain products or services from this website or in-person at the company’s office location unless and until you: (a) agree to these terms and conditions in their entirety; (b) are at least 18 years old; and (c) are not prohibited from accessing or using this website or any of this website’s contents, goods, or services by any applicable law, rule, or regulation.

1. Applicability of Terms and Conditions. These terms and conditions (these “Terms”) exclusively shall apply to your purchase of products and related services from Company whether made through https://dr-rajsrees-public-supplement-store.myshopify.com/ (the “Site”) or in-person at the Company's office location. By placing an order for products, whether online or in-office, you agree to be bound by these Terms. These Terms are subject to change at any time without prior written notice by Supplements by Dr. Rajsree (referred to herein as either “Company,” “we,” “us,” or “our”). The most recent version of these Terms shall be posted for your review at any time on the Site. Please review these Terms in their entirety prior to engaging in any transaction on the Site. Your continued use of the Site after any posting of updated Terms (which shall be dated as of their most recent update) shall constitute your acceptance of and agreement to any changes therein made.  These terms and conditions override any conflicting, amending and/or additional terms contained in any purchase orders, invoices, or similar documents all of which are hereby rejected and are null and void. Company’s failure to object to any such terms shall not constitute a waiver by Company, nor constitute acceptance by Company of such terms and conditions. These terms and conditions represent the entire agreement between the parties regarding the subject matter hereof and supersede all prior discussions, communications, agreements, and understandings of any kind between the parties. Third party products may be subject to additional terms and conditions.
2. Online Orders. When placing an order on our Site, you are effectively offering to purchase whatever products and services you select. We reserve the right to accept or reject any order in our own discretion. We will only accept or reject an order in its entirety. Should we elect to accept your offer, you will receive a confirming email at the email address that you provide at such time. Notwithstanding, we reserve the right to cancel any order once accepted by us (as evidenced by a confirming email) at any time in our sole discretion. By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.
3. Payment Terms. All applicable prices are set forth alongside the goods and services offered on the Site. They may differ from the prices offered elsewhere (online or offline) by us for the same goods and/or services. Such prices are subject to change at any time by us in our sole discretion. Additionally, to the extent that we offer a promotion in connection with any particular item, the terms of such offer shall be set forth in a separate document that shall govern its applicability (and, in the event of a conflict herewith, be considered the governing document). You will be responsible for the prices stated at the time of your transaction, as well as any: (i) sales, use, excise, and related taxes; and (ii) shipping and handling charges. Payment may only be made with a valid credit, debit card, or use of a bona-fide electronic payment provider (i.e., PayPal). By using any such card or payment provider, you are hereby representing and warranting your full right and authority to make such purchase in the manner elected without violating any applicable law, rule, or regulation. While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. The price you pay is the price of the products shown at the time you place your order, even if the price of the product has since changed.
4. Shipping Information. It is our responsibility to ship your accepted order to you at the address you provide when making the order. You will be responsible for all associated shipping & handling charges. While we agree to use reasonable efforts to meet the shipping and delivery dates provided online, we shall not be responsible for any delays in shipments.
1. International Shipping. We are not liable for any losses, damages, additional fees caused or accrued by customs or otherwise, or delays by delivery services. We are not liable for and will not refund any orders confiscated by customs; you are purchasing at your own risk. If an order is sent back to us by customs, we will not refund the shipping cost.
5. Returns. All sales of products and related services through the Site are final and non-returnable for refund, credit, exchange, or any other purpose. We do not offer refunds for canceled orders. Orders may not be canceled once they are placed, even if the order has not yet been shipped at the time the cancellation is requested. Once an order has been placed, we are unable to make modifications. This includes address changes, item changes, changes to the method of payment, or shipping methods. We encourage you to follow the tracking of your package to ensure delivery. If a package is lost, but tracking shows it was delivered to your address, it will be your responsibility to submit a claim with the USPS or UPS. We do not offer refunds for lost packages that appear delivered based on tracking information.
6. Privacy Policy and Website Terms of Use. Please review our Privacy Policy and Terms of Use, which can be found at the following addresses respectively: https://dr-rajsrees-public-supplement-store.myshopify.com/policies/privacy-policy and https://dr-rajsrees-public-supplement-store.myshopify.com/policies/terms-of-service. The Privacy Policy governs our processing of all personal information that we may collect from any person through the use of our Site. The Website Terms of Use governs your use of our Site in general.
7. Representations & Warranties; Disclaimers; Limitations on Liability.
1. Buyer’s Representations & Warranties. You represent and warrant to us as follows: (i) that you have the right to enter any transaction contemplated for hereby without violating these Terms, any applicable law, rule, or regulation, and/or any agreement with, or rights of, any third party; (ii) that you will use the goods and services provided hereunder exactly as authorized and never in any way that would violate any applicable law or third party right of any kind; and (iii) that you are buying goods or services from the Site for solely your own use, and not for resale or export.
2. No Manufacturer’s Warranty and Company’s Disclaimers. There is no manufacturer warranty. Company does not supervise the manufacturing process and is not affiliated with or endorsed by the Manufacturer. As such, subject to applicable law, we are providing the goods and services to you “as is” without express or implied warranties of any kind (including without limitation any: (i) warranty of merchantability; (ii) warranty of fitness for a particular purpose; (iii) warranty of title; or (iv) warranty against infringement of intellectual property rights of a third party, whether express or implied by law, course of dealing, course of performance, usage or trade, or otherwise). Company makes no representations or warranties regarding the existence, terms, or validity of any warranties provided by the Manufacturer, and any such warranties are the sole responsibility of the Manufacturer. You acknowledge and agree that under no circumstances shall we be liable for any breach of the manufacturer’s warranty claims and/or for any loss or damages that may arise out of the manufacturer’s failure to honor its warranty obligations to you.
3. Liability Cap. Under no circumstances will company’s obligation or liability under this agreement exceed the purchase price you paid on the site for any goods or services. Additionally, under no circumstances will we be liable for any loss of use, data, business, goodwill, reputation, or revenue, and/or any consequential, incidental, special, or punitive damages or other direct or indirect losses of any kind.
4. No Medical Advice. Nothing contained on this site or made available through this site is intended to be medical advice or a substitute for medical advice nor can it be relied upon as preventative care, cure, or treatment for any disease or medical condition. We shall have no liability for any adverse effects on your health, or any injury or personal harm, that result from or is related to your purchase and use of the products and related services from this site. You should consult your healthcare provider about any medical questions or concerns you have. No doctor-patient relationship is intended to be established. All information and content provided through this site are for informational purposes only.
5. Supplement-Drug Interactions. Company strongly recommends that you consult with a qualified healthcare professional before using any dietary supplements, especially if you are taking prescription medications, over-the-counter drugs, or other dietary supplements. You thereby acknowledge that you will assume all risks associated with combining dietary supplements with any medication. Company makes no representations or warranties regarding potential supplement-drug interactions. You are solely responsible for researching potential interactions and discussing them with their healthcare providers.
6. Use by Minors. Company's products are intended for use by adults 18 years of age or older. The Company's products should not be used by children under 18 without express approval and supervision by a pediatrician or other qualified healthcare provider. Parents/guardians assume all liability for any use of the Company's products by minors. By agreeing to these terms and conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.
7. Use During Pregnancy and Nursing. Pregnant or nursing women should not use the Company's products without prior consultation with their physician or other qualified healthcare provider. The Company makes no representations regarding the safety of its products for use during pregnancy or while nursing. Customers who are pregnant or nursing assume all risks associated with using the products.
8. No Professional Advice. Any information supplied through the Site or by any employee or agent of Rajsree Nambudripad, MD, whether by telephone, e-mail, letter, facsimile or other form of communication, is for educational purposes or general guidance on the use of the products, and does not constitute medical, legal, tax, accounting or other professional advice. The receipt of any questions or feedback you submit to employees of Rajsree Nambudripad, MD does not create a professional relationship and does not create any confidentiality privileges beyond those described in our Privacy Policy.
9. Product Use and Storage. Regulations for product use are established by country. Information contained on this Site pertains only to United States. Some products may not be available to ship to some states due to applicable state laws. Before using any product, read and carefully observe the directions on the label. Do not use the product if the inner seal is open or compromised. Do not use the product after the expiration date indicated on the packaging. Do not use the product if you are allergic to any of its ingredients, including any source ingredients. Products should be stored in a dry and cool place away from moisture after opening. Keep products out of direct sunlight and away from heat sources.
10. Dosage. Dosage recommendations are based on average adult use. Individual needs may vary significantly depending on factors such as age, weight, medical conditions, and concurrent medications. You should consult a licensed physician or qualified healthcare provider before beginning any supplement regimen. In some cases, blood levels of certain vitamins or nutrients may need to be monitored to determine the appropriate dosage and avoid potential overdose or adverse effects.
11. Blood Level Monitoring. These products are intended to be used under the guidance of a qualified healthcare provider. Regular blood testing under the supervision of a healthcare provider may be necessary to monitor nutrient levels, ensure appropriate dosing, and prevent overdosing. The Company does not provide, arrange, or cover the cost of any medical monitoring or bloodwork related to the use of its products.
12. Accuracy, Completeness, and Timeliness of Information. We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk. This product is manufactured in a facility that processes a variety of dietary and herbal ingredients. Products may contain trace amounts of undisclosed ingredients, including but not limited to corn, rice, sunflower, mustard, maltodextrin, and lecithin. These trace ingredients may be present due to manufacturing processes or as sub-ingredients in the formulation. While we make every effort to accurately list all ingredients, the complex nature of natural products may result in trace amounts of substances not disclosed on the label or not required to be disclosed by the Food and Drug Administration (FDA). Individuals with allergies or sensitivities should consult a healthcare provider before use. The Company is not liable for adverse reactions due to trace, unlisted ingredients.
13. No Guarantees of Successful Treatment. The content provided in Dr. Rajsree's educational YouTube videos including Dr. Rajsree's Herbal Protocols for conditions such as Small Intestine Bacterial Overgrowth (SIBO), H. Pylori, and others are intended for informational and entertainment purposes only. Following these protocols or consuming any supplements mentioned does not guarantee successful treatment or eradication of any condition. Individual results may vary. This content is not medical advice. Always consult a qualified healthcare provider regarding any health-related questions. These statements have not been evaluated by the FDA.
14. California Residents Prop 65 Warning. Some of our products may contain a substance known to the State of California to cause birth defects or other reproductive harm. If you have any questions, please contact Company.
8. Third-Party Beneficiaries. These Terms are for your sole benefit and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.
9. Force Majeure. Company shall not be held responsible for delays or non-performance caused by activities or factors beyond its reasonable control, including without limitation, war, weather, strikes, floods, lockouts, fires, acts of God, terrorism, and/or delivery, vendor, supplier, or other third-party delays, non-performance, or failures of any kind.
10. Assignment. Company may assign or otherwise transfer any or all of its rights or obligations hereunder, in whole or in part, to any third party in its sole discretion. You may not assign any of your rights or delegate any of your duties hereunder at any time without our prior written consent in each instance, and any attempt to do so shall be null and void.
11. Partial Invalidity. In the event that any part or portion of these Terms is deemed to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
12. Governing Law; Binding Arbitration.
1. Governing Law. These Terms shall be governed by the laws of the State of California without regard to its conflict of laws principles.
2. Binding Arbitration. Subject to subsection (c) below and all applicable laws, you are agreeing to give up: (i) your right to litigate any claims that may arise hereunder in court or before a jury; and (ii) your right to consolidate any claim and/or participate in any class-action claim that may arise hereunder in any manner or forum. Instead, any claim, dispute, or controversy of any kind or nature arising hereunder which cannot be amicably resolved by us shall be solely and finally settled by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitration shall take place before one (1) arbitrator sitting in County of Orange, California. The language of the arbitration shall be English. The arbitrators will be bound to adjudicate all disputes in accordance with the laws of the State of California. The decision of the arbitrator shall be in writing with written findings of fact and shall be final and binding on the parties. Company shall bear all of its own costs, as well as your reasonable outside attorneys’ fees, actually incurred in connection with any such arbitration proceedings; provided, however, that if we are the prevailing party, we shall be entitled to reimbursement for those amounts that were expended on your behalf. With respect to any arbitration hereunder, as stated above, you hereby expressly waive any right to consolidate any claim and/or participate in any class-action claim of any kind or nature. This Section (12) provides your sole recourse for the settlement of any disputes arising out of, in connection with, or related to these Terms. If any provision of this clause is found unenforceable, such unenforceable provision will be removed and the remaining terms will be enforced.
3. Notice Class Action Waiver. By agreeing to individual arbitration, you and we each waive any right to participate in a class action lawsuit or class-wide arbitration. You and we may only bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
4. Small-Claims Option. Notwithstanding the foregoing, you may elect to pursue a breach of warranty claim in small-claims court rather than submit to binding arbitration, but only if you provide us with written notice of your desire to do so within 90 days of your purchase transaction. Any small-claims court proceeding initiated hereunder will be limited solely to your individual dispute, i.e., you are not permitted to file, or participate in, a class action suit in small-claims court with respect to these Terms.
13. No Waivers. Our failure to enforce any of our rights hereunder will not constitute a waiver of our right to make such enforcement in the future, subject to applicable law.
14. Notices. We may provide notices hereunder to you by: (i) email; (ii) regular mail; or (iii) posting them on the Site. You shall be responsible for ensuring that you have provided us with your current email and mailing addresses. You can contact us at any time by any of the following means: (i) facsimile, at: 714-523-8900; or (ii) personal delivery, overnight courier, or registered or certified mail to: Rajsree Nambudripad, MD, 1440 N. Harbor Blvd Suite 105, Fullerton, CA 92835.
15. Entire Agreement. These Terms, along with the confirmation email referenced in Section (2) above, any instructions that we provide you with relating to any product or service you obtain from us through the Site, any terms and conditions that may be provided in connection with any promotion or other sale, and our Site’s “Terms of Use” and “Privacy Policy,” shall, collectively, be deemed a final and integrated agreement between you and us with respect to the subject matter hereof.